Privacy Policy v87 — Your Data, Our Responsibility

1. Introduction and Scope of This Policy

V87 takes player privacy extremely seriously. We understand that when you register and play on our platform, you are entrusting us with sensitive personal information. That trust is not something we take lightly — it is the foundation of everything we do.

This Privacy Policy applies to all personal information we collect through the v87 website, mobile app, customer support services, and all our official communication channels. It also covers information collected when you register an account, make deposits or withdrawals, contact customer support, or participate in any promotions we offer.

This policy is prepared in accordance with the requirements of Malaysia Personal Data Protection Act 2010 (PDPA) and international data protection standards. We encourage you to read this document carefully and to contact us should you have any questions.

2. Personal Data We Collect

V87 only collects data that is genuinely necessary to provide a safe, fair, and seamless experience to all players. Below is a summary of the data we collect, organised by category:

Data Category	Example Information	Primary Purpose
Identity Information	Full name, date of birth, MyKad / passport number	Identity verification (KYC), fraud prevention
Contact Information	Email address, phone number, residential address	Account communications, transaction verification
Financial Information	Bank account number, bank name, transaction history	Deposit and withdrawal processing
Technical Data	IP address, device type, web browser, OS	Account security, fraud detection
Game Data	Betting history, games played, wins	Responsible gaming, regulatory compliance
Communication Data	Support chat logs, emails, feedback	Customer support, service improvement

2.1 Information You Provide Directly

This includes all information you provide when registering a new account, completing the KYC process, filling in payment details, contacting customer support, or participating in our surveys and promotions. We do not collect more than what is necessary for the stated purposes.

2.2 Information Collected Automatically

When you use the v87 platform, our systems automatically record certain technical information such as your IP address, device type, operating system, web browser version, access times, and pages visited. This information is used solely for security purposes, fraud detection, and improving the user experience.

3. How We Use Your Data

Every piece of data we collect has a clear and legitimate purpose. v87 uses your personal data for the following purposes:

• Account Management: Creating, verifying, and managing your player account, including the KYC process and age verification.
• Transaction Processing: Processing deposits, withdrawals, and all financial transactions securely and accurately.
• Platform Security: Detecting and preventing fraud, money laundering, unauthorized access, and platform abuse.
• Customer Support: Answering inquiries, resolving complaints, and providing technical assistance to players.
• Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and offering appropriate self-control tools.
• Service Communications: Sending important notifications related to your account, policy changes, and security information.
• Legal Compliance: Meeting the legal and regulatory obligations applicable to our platform operations.
• Continuous Improvement: Analyzing usage patterns to improve platform design, features, and performance.

4. Data Sharing and Disclosure

V87 does not sell or rent players' personal data to any third party for their own commercial purposes. However, there are limited situations where we may need to share certain information:

4.1 Trusted Service Providers

We work with carefully selected third-party service providers to support our platform operations — including payment processors, game software providers, cloud service providers, and identity verification services. All providers are bound by strict confidentiality agreements and are only permitted to use your data for purposes we specify.

4.2 Legal Requirements

V87 may be required to disclose player information when mandated by law, court order, or a legitimate request from a government authority. In such situations, we will endeavour to notify the player concerned (to the extent permitted by law) before any disclosure is made.

4.3 Protection of Public Interest

In cases where there is a serious threat to public safety or to prevent financial crimes such as money laundering, v87 reserves the right to share relevant information with the appropriate authorities without prior notice to the player.

5. Data Security Measures

Protecting your personal data is v87's top priority. We implement multiple layers of technical and organizational safeguards to ensure your data remains secure at all times:

• Data Encryption in Transit: All communications between your browser or app and v87 servers are protected by TLS 1.3 / 256-bit SSL encryption.
• Data Encryption at Rest: Sensitive data such as financial information and KYC documents is stored in encrypted form using AES-256 encryption algorithms.
• Two-Factor Authentication (2FA): Players are encouraged to enable 2FA for added protection during login.
• 24/7 Security Monitoring: Our security team continuously monitors systems to detect any threats or suspicious activity.
• Regular Security Audits: v87 conducts regular internal and external security audits to identify and address any system vulnerabilities.
• Data Segregation: Player data is stored in an isolated environment with strict role-based access controls.

While we take every reasonable step to protect your data, no system is 100% secure. We encourage players to play their part in safeguarding their accounts by using strong passwords and never sharing their login credentials with anyone.

6. Cookies and Tracking Technologies

V87 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

6.1 Types of Cookies We Use

• Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
• Functional Cookies: Storing your preferences such as language, display settings, and last bet size for a more personalized experience.
• Analytics Cookies: Helping us understand how players interact with the platform for improvement purposes. This data is collected in aggregate and cannot be personally identified.
• Security Cookies: Used to detect suspicious activity, prevent fraud, and protect player accounts.

You can manage cookie settings through your web browser preferences. However, disabling certain cookies may affect the functionality of the v87 platform.

7. International Data Transfers

In the course of its operations, v87 may transfer players' personal data to servers or service providers located outside Malaysia. All such international data transfers are carried out with adequate safeguards in place, including:

• Ensuring recipient countries maintain an equivalent or higher level of data protection
• Executing standard data transfer agreements binding on service providers
• Applying end-to-end encryption for all data transferred across borders

8. Data Retention Period

V87 only retains players' personal data for as long as is necessary to fulfil the purpose for which it was collected, or as required by law. Below are our general data retention guidelines:

• Active account data: Retained for as long as the player's account is active and for a period of 5 years after account closure
• Financial transaction records: Retained for 7 years in accordance with Malaysia's financial regulatory requirements
• Support communication logs: Retained for 2 years from the date of communication
• Technical data and system logs: Retained for 12 months for security and audit purposes
• KYC Documents: Retained for the period required by applicable anti-money laundering regulations

Once the retention period has ended, data will be securely deleted or anonymised so that it can no longer be linked to any individual.

9. Your Rights as a Player

Under Malaysia's PDPA and data protection best practices, you as a v87 player have the following rights regarding your personal data:

To exercise any of the above rights, please contact the v87 support team via live chat or email. We will process your request within 14 working days. In more complex cases, this period may be extended up to 30 days, and we will notify you of any such delay.

10. Protection of Children's Data

The v87 platform is strictly for individuals aged 18 and above. We do not knowingly collect personal data from minors. Should we discover that a minor's data has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question.

If you are a parent or guardian who believes your child has registered an account at v87, please contact our customer support immediately so we can take the appropriate action.

11. Privacy Policy Amendments

V87 reserves the right to update this Privacy Policy from time to time to reflect changes in our data handling practices, new legal requirements, or improvements to our services. Any material changes will be communicated to players via an in-platform notice or email at least 7 days before the changes take effect.

The latest version of this Privacy Policy is always available on the v87 website. The "Updated" date at the top of this document indicates when the last changes were made. Continued use of the platform after the amendment date takes effect constitutes acceptance of the updated terms.

12. Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the v87 privacy team is ready to assist. We are committed to addressing every inquiry thoroughly and within a reasonable timeframe.

You can reach us via live chat available 24/7 on the v87 platform, or refer to the FAQ for answers to frequently asked questions about privacy and data security.